Our Story
Built on site. Run for the trade.
Materials Store Online was founded by Kaz Dhillon to fix the part of construction nobody talks about — procurement that wastes days, inflates budgets and stalls programmes.
Meet the founder
Kaz Dhillon, CEO & Founder
Kaz spent over a decade in UK construction before launching Materials Store Online — running jobs, chasing merchants for quotes, and watching projects lose money on the one thing they should never lose money on: the materials themselves.
The pattern was always the same. Brilliant tradespeople and ambitious homeowners, held back by a procurement process that hadn't changed in thirty years. Three days waiting for a quote. Prices that depended on who you knew. Delivery dates that slipped without warning. Hours every week spent on the phone instead of on the tools.
MSO was built to end that. One platform, transparent pricing benchmarked against the national merchants, a curated supplier network covering the whole of the UK, and a procurement team that actually picks up the phone.
"I started MSO because the trade deserves better than a 1990s trade counter dressed up as a website. Builders should be building — not waiting on quotes."
— Kaz Dhillon, Founder & CEO
Meet the team
Rhianna, Social Media Marketing Manager
Rhianna leads the digital voice of Materials Store Online, shaping how we connect with builders, contractors, developers and homeowners across the UK.
From day-to-day social content and campaign planning to community management and brand storytelling, she makes sure MSO stays visible, relatable and easy to find wherever our customers spend time online.
- Planning and delivering content across TikTok, Instagram, Facebook, LinkedIn and X
- Building brand awareness and engagement with trade and homeowner audiences
- Managing campaign calendars, product launches and promotional announcements
- Responding to comments and messages to keep our community supported
- Working with Kaz and the team to share real customer stories and project wins
Meet the team
Amir, Sales Apprentice
Amir is a key part of the Materials Store Online sales team, supporting both trade and homeowner customers with their day-to-day enquiries. He works closely with Rhianna and the procurement team to make sure every customer receives a prompt, accurate response — whether that is a price check, a quote follow-up, or help placing an order.
From new account setups and credit applications to delivery coordination and order tracking, Amir keeps the sales process moving so customers can stay focused on their projects.
- Handling inbound sales enquiries from trade and homeowner customers
- Preparing and following up quotations with our procurement team
- Supporting trade account applications and credit checks
- Coordinating order details and delivery schedules
- Providing product guidance and sourcing support through our supplier network
To make construction procurement faster, fairer and more transparent — for one-van trades and national contractors alike.
Pricing should be benchmarked, not negotiated. Lead times should be promised, not guessed. Support should be a phone call, not a ticket.
Builders, contractors, architects, developers, landlords and homeowners who'd rather spend their day building than chasing quotes.
Procurement, without the friction.
We curate a supplier base across the UK, benchmark pricing against the national merchants, and put a named procurement contact behind every order. The result: the right materials, at the right price, when your programme needs them.
Construction programmes are time-sensitive. Everything we do is designed around that.
- Over a decade of UK construction and building materials experience
- Trusted supplier network covering the entire United Kingdom
- Streamlined procurement workflows for trade and commercial clients
- Dedicated account management on every order
- Competitive pricing benchmarked against national merchants
- Trade accounts with credit terms for qualifying businesses
To make the procurement of construction materials faster, fairer and more transparent for trade and homeowner clients alike.
A curated supplier base, benchmarked pricing and a procurement team available by telephone or email.
Builders, contractors, architects, developers, landlords and homeowners throughout the United Kingdom.
Informed support designed around the practical demands of live construction projects.
Milestones
Our journey so far
From a single-van operation to a UK-wide procurement platform — the moments that shaped Materials Store Online.
- 2014
Kaz enters the trade
Kaz Dhillon begins his career in UK construction, working on residential and commercial fit-outs across the Midlands.
- 2021
MSO founded
Materials Store Online is founded with a mission to fix slow, opaque procurement for UK trade and homeowners.
- 2022
First 100 trade accounts
Onboarded the first 100 trade customers and built out a curated supplier network covering aggregates, timber and insulation.
- 2023
UK-wide delivery network
Expanded supplier coverage to the whole of the UK and launched benchmarked pricing against the national merchants.
- 2024
Notable projects
Supplied materials for multiple new-build housing schemes, commercial fit-outs and a major residential refurbishment programme in London.
- 2025
Team grows to 8
Procurement, account management and logistics team scales to 8 — all reachable by phone, every working day.
Speak to our procurement team
Send us your project brief or material list — we'll come back with sourcing and pricing.
Contact us