Question 1

Who can apply for a trade account?

Accepted Answer

Trade accounts are designed for builders, contractors, developers, procurement teams, facilities managers and tradespeople who purchase building materials regularly. Sole traders, limited companies and partnerships are all welcome to apply.

Question 2

How do I apply for a trade account?

Accepted Answer

Submit the trade account application form on our Trade Accounts page. Applications are typically reviewed within one working day and you will be contacted by your dedicated account manager once approved.

Question 3

Is there a cost to opening a trade account?

Accepted Answer

No. Trade accounts are free to open and there are no monthly fees or minimum spend commitments.

Question 4

What discount do trade accounts receive?

Accepted Answer

Approved trade accounts receive a standard 5% trade discount applied automatically at checkout. Larger volume orders and project quotations are priced separately and can attract additional savings.

Question 5

Do I get a dedicated account manager?

Accepted Answer

Yes. Every trade account is allocated a single point of contact for sourcing, pricing, quotations and ongoing account management.

Question 6

Can I submit a Bill of Quantities for pricing?

Accepted Answer

Yes. Submit your BOQ through the Upload Your Quote page and we will return a structured, itemised quotation across the full schedule of materials.

Question 7

Can I order on credit?

Accepted Answer

Standard trade accounts operate on a pro-forma basis. Credit facilities may be considered for established accounts on request, subject to credit checks and trading history.

Question 8

Can multiple users buy under one trade account?

Accepted Answer

Yes. Project managers, site staff and procurement teams can purchase under a single account number. Please let your account manager know who will be ordering on your behalf.

Trade account questions answered.

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